Their customer service was exemplary, no question was ever too much trouble
We used them to purchase our current property and would have no hesitation in recommending them. Their customer service was exemplary, no question was ever too much trouble, thank you Cherrelle and the rest of the team.
by far the most professional estate agency we have dealt with
Not the first time we have used Chestertons and I am sure it will not be the last. They are by far the most professional estate agency we have dealt with, providing a premium service that takes all the hassle out of selling or buying. We highly recommend to all.
Jason & Lorna
I was very happy with all the Chestertons staff who helped me
I was very happy with all the Chestertons staff who helped me with the purchase/rental/sale of the flat I bought. I had thought it would take longer to sell than it did in fact. To all involved keep up the good work!
The team were always helpful and quick to respond to any queries we had
We had a fantastic, and extremely quick, experience with both buying and selling property with Chestertons. The team were always helpful and quick to respond to any queries we had and the negotiations were pretty much stress free. We would highly recommend using Chestertons to anyone wishing to buy or sell property in Gibraltar.
enormously helpful and attentive to our concerns
We bought our place in Kings Wharf off plan from 4,700 miles away. Not the best circumstances to commit to a seven-figure sum but at all times Louis Perry, our Chestertons professional, was enormously helpful and attentive to our concerns and helped us towards making what we feel will turn out to be a sound investment. This involved him in liaising with other local professionals and answering our questions by gathering replies from a variety of sources. We were very impressed by his personal interest, energy and patience in meeting our needs.
team couldn't have been more professional, attentive and friendly
I was delighted by the manner in which my apartment featured on Chestertons web site. The photographs were very professional and great care had been taken to show the apartment at its best. Even though my apartment was one of the smaller properties in Chestertons' portfolio, Tim and his team couldn't have been more professional, attentive and friendly. Based on my experience I would not hesitate to recommend Chestertons in Gibraltar.
provided with the high class service in a timely professional manner
We have had a tremendous experience in buying the property through Chestertons. We have been provided with the high class service in a timely professional manner. A special thank you to Tim, who was exceptional. We are truly grateful for his outstanding negotiating skills, professionalism and his ability to quickly resolve any issues with speedy solutions and great results. He went out of his way to help us with every step of the process and was very thoughtful and patient whilst remaining professional at all times. We highly recommend Chestertons team to any potential sellers and buyers as we believe they will be in good hands.
Steven & Natalia
The level of service and enthusiasm, throughout the process, has never waned
As the leader of the team, special mention must go to Tim. Due to matters beyond everyone's control, it's been a lengthy journey. The level of service and enthusiasm, throughout the process, has never waned. We have been constantly reassured and updated regularly. On top of negotiating a great price for us Tim went over and above what we expected from our estate agent with further negotiations. Of course, we cannot forget Michelle and Louis! Our first encounter with Chestertons was when we met Michelle and it was her warm professionalism that recruited us as clients in the first place! Louis has always made himself available to us and has enthusiastically overseen many viewings during the process. In Tim's absence he has always delivered a first class, well researched service. With Cherrelle in the office, as first point of contact, our experience has always been consistent and professional.
Lise & Ian
always pleasant to work with and helpful in discussions
Tim from Chestertons kept a level head over a long and occasionally difficult purchase process. He was always pleasant to work with on this matter, and helpful in discussions.
choose Chestertons since they are probably the most professional you can find
My experience with Chestertons is very positive. I would recommend their great service for the following reasons. Firstly, Chestertons has abundant resources of properties in the city. This allows me to have more options when selecting properties and making comparisons. The information and depth that a mature brand can offer is very important because only through this information can you, as a buyer, make correct decisions. This makes them have more rational and objective judgement of the value of any property when communicating with both purchasers and vendors. Secondly, from the perspective of procedure and regulation, I will say they have a good system to manage everything and I am very happy that there is a clear schedule to follow. The service was consistent throughout and I was clearly informed and instructed. If I am buying another property in Gibraltar someday, I will still choose Chestertons since they are probably the most professional that you can find.
Chestertons helped me sell my property swiftly and easily. From the moment I signed up with them to obtaining an offer and thereafter completion they were precise in their advice, quick to respond and very courteous. True professionals!
more than pleased with the level of care and expertise
We were looking to purchase an apartment in Gibraltar and had received details from Chestertons by email about a potential flat. We emailed a long list of questions and got a rapid and exceedingly helpful response. Michelle also phoned us from Gibraltar to the UK where we are based, and was happy to provide further information, including a list of solicitors. She has kept in touch with us every step of the way, and we have been more than pleased with the level of care and expertise, particularly as this is our first purchase in Gibraltar, and we haven’t even seen the development we have bought!
Andy & Sandy Belfitt
Outstanding service from Chestertons
Outstanding service from Chestertons especially Tim who managed to solve every problem we encountered in a fast and efficient manner. I would not hesitate to use Chestertons again for any project.
Chestertons I recommend them as well as using them to buy or sell
Having purchased a property through Chestertons would I recommend them to family or friends, yes I would as well as using them myself to buy or sell in the future.
level of professionalism and willingness to go above and beyond has astounded me
I bought my first property in Gib through Chestertons. I Initially saw the property on their website and then arranged an appointment with Louis to see it. I have been in the property business in the UK for a number of years but his level of professionalism and willingness to go above and beyond has astounded me. Everything was so clear from the very beginning and it made my job so much easier. It has been an absolute pleasure working with you and I really look forward to buying my next property through Louis and the team at Chestertons Gib.
always provided a first class service
Chestertons has always provided a first class service for my real estate interests on the Rock whether that be acquisition or management services. As a property investor, I measure my estate agent’s performance on my target criteria of minimum breaks in rental income. Since 2011, on multiple apartments, I have had only five void months of income. That’s pretty impressive I would say. Therefore, I can fully endorse their ability for prospective clients.
Chestertons got the job done
In a difficult market Chestertons never gave up and eventually produced a client who completed the transaction efficiently and quickly. Michelle Bannister always kept me updated and I am happy to recommend her and the firm as the agent of choice in Gibraltar.
From beginning to end we were thoroughly impressed with Chestertons
We recently purchased an investment property in Gibraltar through Chestertons. We dealt with Louis and we were very impressed with the service that he provided. Having given him details of the type and size and budget for the investment property that we wished to purchase and the time frame, he identified suitable properties so that on one visit we were able to make a decision. As cash buyers the process was straightforward, and we were assisted at all stages by helpful input from Louis and also with advice and recommendations on Gibraltar property ownership by the Managing Director, Mike Nicholls. From beginning to end we were thoroughly impressed with Chestertons and we will be using their services again for further property investments that we intend to make in Gibraltar.
Tim and Lena Chesney
we feel Chestertons provided a truly outstanding service
We recently emigrated to Gibraltar from the UK and, despite having owned properties in the UK, we were naturally wary buying our first property abroad - especially with the recent Brexit vote. We are so happy and fortunate to have chosen Chestertons as our estate agents, who we feel provided a truly outstanding service. They were professional and truly went above and beyond to locate properties within our price range. We were always well informed and received knowledgeable advice of all the local areas in Gibraltar. I wouldn't hesitate to recommend to anyone that Chestertons is the estate agents you should choose and trust.
Mr & Mrs Blythe
quickly understood what we were looking for
We met with Louis in August and he quickly understood what we were looking for and only gave information on properties that were in our interest range. We were in the fortunate situation of being able to make a cash offer so the process from making an offer to completing the purchase was very straight forward but nevertheless Louis kept in regular contact and was quick to move things along when the lawyers were taking a bit of time. Although Chestertons doesn’t make recommendations for lawyers, accountants, insurance brokers etc it was very useful to get a list of these service providers as we don’t live in Gibraltar so we didn’t have any contacts. We would have managed but the lists sure made things a lot easier and we had the comfort of knowing that we weren’t taking a total stab in the dark.
They have always been courteous and professional
I have dealt with Chestertons over quite a number of years now and I am a vendor, purchaser and landlord with them. They have always been courteous and professional throughout this time with me and continue to give good, sound advice in all property matters. Just recently Jacky who is their Head of Lettings has excelled in finding me tenants very promptly and I have also just recently sold with them. I have no hesitation in recommending them for all your property needs.
their service, care and attention continued to be excellent
I only registered with Chestertons mid 2016 and was initially looking to rent a property through them. Immediately from my first dealings with them all their staff were professional and extremely helpful with their advice. Within a few months I’d actually found the perfect property through them to buy and their service, care and attention continued to be excellent to now having moved in! I highly recommend them for all your property needs.
I recommend forgetting the rest and going with the best, Jacky at Chestertons
When my tenant of three years gave notice to move out, I left my details with all the local estate agents in Gibraltar. I have never received a single call from any of them except for Jacky Carreras-Dyer at Chestertons Gibraltar. She took several clients to view the property, one of which went on to sign a rental agreement. So I would recommend forgetting the rest and going with the best, Jacky at Chestertons Gibraltar.
in capable hands when I decided to purchase a property with Chestertons
I knew I was in capable hands when I decided to purchase a property in Gibraltar with Chestertons. They kept me updated throughout and guided me every step of the way, resulting in a very quick and stress free purchase. Thank you. Highly recommended!
the service going above and beyond what is expected
Thank you so much for all your great work at Chestertons. We are very happy with the service going above and beyond what is expected to make our dream of moving to our new home a reality.
R & S
They follow the progress of a transaction keenly
Chestertons do not treat their role as completed when they secure a subject to contract agreement. They follow the progress of a transaction keenly, and are quick to step in if they can help to resolve any difficulties.
Tim and the team at Chestertons were professional and super-helpful
Tim and the team at Chestertons were professional and super-helpful throughout all the inevitable ups and downs of finding and buying our perfect property. We'd be happy to recommend them to anyone looking to buy or sell in Gibraltar.
P & F Morse
they are independent of any law firm or developer
In the last few years I have bought, sold and let my property through Chestertons. All the staff have been excellent from the start and continue to be professional, courteous and effective with their property advice. I also like the fact that they are independent of any law firm or developer so I would happily recommend them to anyone seeking property here in Gibraltar.
found the experience of dealing with Chestertons staff exceptional!
I contacted Chestertons in Gibraltar as I had previously had very good dealings with one of their UK offices. Chestertons expertise helped me get a very good understanding of the Gibraltar property market. The result was that I found my ideal property in a great location. One thing I particularly liked was their customer service which was outstanding. I found the experience of dealing with Chestertons staff exceptional! My main dealings were with Tim Benson and Jacky Carreras-Dyer who are a huge credit to the company. I would most definitely recommend Chestertons to people or businesses looking to purchase or rent property in in Gibraltar.
genuinely impressed with their professional, efficient and friendly service
I have used Chestertons as letting and managing agents for my property in Gibraltar since 2012. I have been genuinely impressed with their professional, efficient and friendly service, which always goes a lot further than the extra mile. I have no hesitation in recommending them wholeheartedly.
I have been given an excellent service
Whether we like it or not, people nowadays are greatly influenced by brand names and labels. Thus, people associate the Chestertons company name with upmarket residences and quality service, whether buying or renting in Barbados, London or Gibraltar. A quick look through the Chestertons sales brochure confirms that this is the case throughout the world. Another important factor in selling or renting property is the location of the estate agent’s office. I am a great believer in the advantages of “passing trade” and by being at the heart of Ocean Village, Chestertons has in a highly visible and convenient location. As a landlord I had no hesitation in going to Chestertons, not least because I wanted everyone passing their window to see my flat. Not that it was on display for very long, it was rented within a couple of days. That’s the view from the outside. Inside the office I have been given an excellent service. Attention to detail is important and the inventory was so detailed, absolutely nothing was missed. I find the team on the renting side and the accounts side to be friendly, helpful and professional and I am confident that should any problems arise I would have the support of my letting agent.
they take the pain out of buying and selling
Chestertons are the Ibuprofen of the Estate Agency world - they take the pain out of buying and selling your home.
independent from any other financial services or law firm
We have no hesitation in recommending Chestertons to our clients and associates for all of their property needs. The staff are extremely friendly and approachable with a depth of knowledge on market trends and conditions in Gibraltar.Chestertons are independent from any other financial services or law firm so we know, that like us, clients are at the heart of their thinking.
a team of property professionals
I have used Chestertons on many occasions and each time Mike and his team delivered beyond expectation. A friendly, affable team of property professionals.
excellent customer service
I have dealt with the lettings team at Chestertons since my relocation to Gibraltar. I have found them to be a highly professional team with excellent customer service. I would not hesitate in recommending their services.
friendly, helpful and accommodating
We genuinely enjoy dealing with Chestertons because all the staff and management are always friendly, helpful and accommodating.
Norman & Agi Savitz
property management is probably the best in Gibraltar
I have dealt with Chestertons over the years for my portfolio of properties and I am a long standing vendor and landlord with them. Their knowledge of the property market in Gibraltar has always proved to be sound and comprehensive over this time. Their lettings team is superb and rarely has there ever been a void period thanks to their efficiency and knowledge of the market. Their property management is probably the best in Gibraltar due to their comprehensive inventories and taking care of tenant’s deposits and rental income. I feel assured they are always looking after my best interests and they are so welcoming and friendly when I call to their office. Highly, highly recommended you use their professional service.
personal attention from dedicated staff
I have both bought and sold property through Chestertons Gibraltar and found them to provide a very professional service with personal attention from dedicated staff. I will definitely use them again.
refreshing mix of professionalism and friendliness
For the last three years I have used the sales, rentals and management services of Chesterton and have found the team to be a refreshing mix of professionalism and friendliness. As an absentee landlord I wouldn't dream of using any other estate agency in Gibraltar.
courteous, efficient and helpful
Our relationship with Chestertons has spanned a period of almost 12 months, since our landlord renewed our rental contract and subsequently returned to UK from Gibraltar, handing over his self-management function to the Company in the process. The Chestertons Team were courteous, efficient and helpful, enabling the changeover to be accomplished seamlessly. Personal contact since then has only been by way of the receipts for monthly payments, until just over a week ago. Our water heater expired at 5:45pm on a Friday evening and to add to the chaos, visiting guests were arriving on the Monday to spend a week with us. The company pulled out all the stops in order to salvage the situation, even when the contracted plumbing company failed to arrive as promised! Another company was engaged at very short notice, notwithstanding that it was a weekend and the job was completed before our guests' arrival. Throughout all of this, the team were in constant touch with me, asking for progress updates. Grateful Thanks to all concerned.As long-term tenants, it is comforting to know that our retirement plan is in such professional and caring hands.We look forward with confidence, to a long and comfortable arrangement with Chestertons for the foreseeable future.
Derek Booth (Hon) FMPA ABIPP ARPS DipPP
my agent of choice for both sales and rental
After having both bought and rented out properties through Chestertons I can say that their service has been excellent and very thorough. They are a great team and are knowledgeable of all areas of the market and have always given a professional service, along being friendly and very approachable. They are my agent of choice for both sales and rental, first time every time and I highly recommend their services to anyone.
I whole heartedly recommend them
I have used the services of Chestertons for both rental and sales and I have been impressed by their professionalism on both counts and they are certainly a leading agent here in Gibraltar. They also adhere to The Code of Conduct for estate agents in Gibraltar which sets them above many within the industry here and again emphasises their commitment to high, exacting standards on behalf of the consumer. I whole heartedly recommend them.
friendly professional staff
For those of you who are resident in Gibraltar or are simply looking to relocate here as I was 4 years ago Chestertons are a very professional company. They are well connected within both the rental & resale market & have a group of friendly professional staff who have given us invaluable advice over the past few years.
Gerry & Izzy Coleman
effective and empathetic team
Chestertons have an effective and empathetic team supporting each clients' individual circumstance.
most efficient and effective
I have purchased property through Chestertons and found them to be most efficient and effective. In addition, they have been doing a great job of managing our rented property for a number of years without any issues. On no occasion have I had property vacant for more than a few weeks and only then because a tenant left early. Even then the deposit covered the empty period. I have absolutely no reservations in recommending them to any one selling, purchasing or wishing to have their property managed.
pro-active and efficient
We have been tenants since February 2015, and if a problem has arisen with the property, the Chestertons lettings team have always dealt with us in a pro-active and efficient manner, no matter how small the problem has been. If we had to move property, I would definitely look to rent through Chestertons again.
would recommend them to anyone
Have dealt with Chestertons since buying an apartment some six years ago. They have provided a continuous supply of suitable tenants on annual agreements and recently a succession of short term renters with no voids as my circumstances demanded a change of letting arrangements, cleaning and maintenance are professionally carried out, payments to my bank account are done monthly and statements are sent to my phone. The staff who provide these services are very helpful , know them all by name and would recommend them to anyone who needs help with property rentals.
my estate agents of choice
I have utilised many of the services that Chestertons offer in their Gibraltar Office and I've always been very pleased with the outcomes and the professional manner in which they have handled my affairs.Why would you choose not to use them? Also, Chestertons have been at the forefront pushing and supporting the Office of Fair Trading for an Estate Agent's Code of Conduct. The so what; it sets out specific industry regulations and best practices that all Estate Agents' in Gibraltar have to adhere too, which is great news for all existing and potential buyers and sellers, and those in both sides of the rental industry. That’s why they are my Estate Agents of choice and hence I would recommend to you.
efficient, friendly and accurate
Over the last six or seven years I have bought and sold several properties using the services of Chestertons and always found them to be efficient, friendly and accurate in their property management and pricing. I have no hesitation in recommending their services to my clients or indeed potential new clients.
recommend their friendly and efficient services
We have used Chestertons to purchase, let out, and sell properties in Gibraltar and wouldn't hesitate to recommend their friendly and efficient services.
TS & CS
dedicated and professional team
With such an important decision to sell my home, it's good to know there's a dedicated and professional team that achieved the price I wanted and made it stress-free.
Having purchased and sold through Chestertons, I'm confident to recommend them to anyone as an agent that works in the best interests of their clients. They achieve what you want and take the stress and worry out of the buying and selling process.
quick and efficient
Quick and efficient service. Found us the right flat from the first attempt.
helpful and understanding
My family and I relocated to Gibraltar and rented a 2 bedroom apartment from Chestertons. They made the process easy and they were very professional. 9 months into our tenancy we decided that we needed a 3 bedroom apartment. We explained the situation to Chestertons who were very helpful and understanding. They liaised with the Landlord and found someone to rent our apartment allowing us to leave our tenancy. We would recommend Chestertons to anyone wishing to rent long or short term in Gibraltar.
professional without being pushy
We have bought several properties through Chestertons. The sales team are excellent . Professional without being pushy ,they make buying a property in Gibraltar an informed easy process. We are equally impressed with the property management services offered by Chestertons.
prompt comprehensive feedback
On first meeting Michelle from Chestertons and agreeing to the contract terms we knew we had made the right choice. Throughout our dealings with Chestertons the service we received was very professional, we felt well supported and well informed throughout the entire process. Our messages to Michelle were always delivered and our calls promptly returned in a friendly yet professional and confidential manner. During the process of selling our home all of the viewings were conducted with respect and sensitivity. We had prompt comprehensive feedback following every viewing. As the deal progressed we felt that we were given sound professional guidance, and felt secure and well supported throughout the process. We would highly recommend Chestertons to manage the sale or purchase of your property and be assured that this process is carried out in a very sensitive, confidential and professional manner.
highly recommend Chestertons
I was very happy with the smooth negotiations and professional manner of the staff at Chestertons Gibraltar who made the process of selling and arranging viewings very easy and uncomplicated. I highly recommend Chestertons as a former property buyer through them and now as a seller.
helpful, kind and professional
We wanted to buy a nice property in Gibraltar, but had no idea about the real estate market in Gibraltar. We found some websites of real estate agencies in Gibraltar online and the website of Chestertons got our attention because it was informative and easy to use. We contacted them and they were very friendly and helpful on the telephone. One person at the company, Louis, was assigned to us to look for properties, make appointments and advise us about the pros and cons of every property. He was very helpful, kind and professional. Finally, we found a property that we liked very much. Louis gave us advice about the value of the property and on how we had to commence the bidding process.After a short bidding process we came to a deal with the owner. Now, 2 months later, we are pleased with our penthouse and with the advice and guidance that we received from Chestertons. We certainly recommend them to others and we hope that you have the same experience we had.
Robert and Elsje Claushuis
professional and friendly
Since the beginning of my dealings with Chestertons I have been a satisfied customer, they are both professional and friendly, and are flexible enough to adapt to client’s needs, I recommend them as one of Gibraltar’s top estate agents.
I would only use Chestertons in future
We owned a large apartment in Rosia Plaza which came on the market initially with a different agent in June 2011. This agent failed to advertise or promote the apartment properly and made lots of promises but failed to deliver anything. It was very disappointing. We changed to Chestertons in March 2013 because they had successfully sold a commercial property and business for me. From start to finish the whole process was thorough, realistic and professional. We were kept informed at all times about interested parties, viewings (always on time) and their subsequent comments. Chestertons know the property market and were able to target market specific individuals who they considered would benefit from our apartment and what it offered from their huge database. The result was a sale within 6 months at a price based on their valuation. They saw the process through to its completion. I would only use Chestertons in future and have no hesitation in recommending them to anyone. I take this opportunity to thank them for what was a very professional and well done job on quite a quirky property.
Tim G N Turner
more than impressed by their professionalism
Having bought, sold, and currently a landlord through Chestertons, I can honestly say that I’ve been more than impressed by their professionalism and their team of staff. They also excelled in my sale with the first buyer to see it buying it. I am informed every step of the way in all dealings with them which gives me total confidence in them. Their lettings and property management team always keep me well informed and run a very smooth service. Without question they are my first and only choice estate agent for Gibraltar.
no one can compare to them
We bought a business through Chestertons last year and we are absolutely thrilled with this along with their service that they gave us during this time. No one can compare to them in their knowledge of the market here in Gibraltar. We are also landlords as well as having sold properties through them. The team are excellent at communicating information to us and guiding us through wherever it is required in dealing with lawyers etc. We would highly recommend them to anyone in regards to property related transactions in Gibraltar.
Paddy and Doreen
professional, friendly and gone above and beyond
Mike Nicholls and his team have assisted us in selling a property at Filomena, Devils Tower Road in Gibraltar. Chestertons has been professional, friendly and gone above and beyond in helping us through the whole process.
Dr Steven and Catherine Crump
first class service
The team at Chestertons provided a first class service. They were involved well before the final concept for the building was agreed and this helped in determining the configuration of the apartments. This in turn resulted in the swift sale of all apartments. I would highly recommend the Chestertons team in Gibraltar.
Name & address supplied
We recently purchased a property in Gibraltar with Chestertons estate agents and we found the service throughout the transaction to be impeccable. Chestertons went the extra mile for us in making sure the sale went through with no issues. I would certainly recommend Chestertons. We found all of the staff extremely helpful and friendly.
Name & address supplied
sound, timely, professional advice
I've dealt with the Chestertons Team over a number of years now. All along the way they have listened carefully to my requirements & responded by always providing sound, timely, professional advice. They've helped me find property that meets my requirements perfectly, kept me informed throughout the process & ensured everything went as smoothly as possible. I'm now living in a wonderful home & couldn't be happier!
Name & address supplied
courteous and professional
The team at Chestertons did a great job in promoting and selling our property, handling all aspects from our first enquiry to final sale including aspects that were clearly out of their remit in order to close the sale. At all times the staff were available, courteous and professional. I would have no hesitation in recommending them to handle your property transaction. Thanks to all the team.
Name & address supplied