Yes - to the extent we can be. We are licensed under the Gibraltar Fair Trade Act which means we have to abide by the Act and more specifically the Estate Agents’ Code of Conduct. We were instrumental in establishing this code in Gibraltar.
Chestertons is the leading estate agent in Gibraltar, backed by over two hundred years of experience and an unparalleled commitment to providing the highest levels of service. Although we are a modern and forward thinking company operating at the forefront of the market, we retain traditional values which are apparent by the exceptional levels of service that we provide to each and every one of our clients. We will include your property in our market leading brochure and if you elect for sole agency you will be included in a separate sole agency brochure. Our brochures are on display in the Sunborn and O’Callaghan Eliott hotel bedrooms each night. Our main magazine is physically sent to many of our overseas offices and is also published online. Together with our Gibraltar presence, an active social media policy which encompasses Facebook, Twitter, Instagram and YouTube, local press (Gibraltar Chronicle three times a week) and a motivated international office based in Mayfair, our reach surpasses that of any other agent in Gibraltar. Furthermore, we are the only agent to publish a regular newsletter to our email subscriber base and the only agent in Gibraltar to be open fifty hours per week. No other agent can offer you this package in Gibraltar. We include all of our properties on the only internet property portal in Gibraltar and it is usual that we have more listings than any other agent. If you still need convincing, please review the testimonials from our clients as their word is better than ours.
Yes - our systems allow us to list your property without it appearing on our website or in our window. It will show however on matching properties for specific clients. In this way, we can sell your property discreetly.
Upon request, we will visit your property and give you a free market appraisal. The decision as to what sales price you want us to market your property will be yours. We will take photographs and prepare a description. With sole agency, we also prepare a floorplan (please request our Sole v Multiple document from one of our sales team on firstname.lastname@example.org or +350 200 40041). We will ask you to sign our standard terms and conditions for the marketing of your property. It is a requirement of the Estate Agents’ Code of Conduct that the terms between us are, agreed in writing, clear, transparent and for a set period of time.
Yes if you wish us to. It is a requirement of the Estate Agents’ Code of Conduct that we can only do this with your permission. Where we sub-instruct, we split our agency fee with that agent should the sub-instructed agent introduce a purchaser. Virtually all other agents in Gibraltar will accept our sub-instruction.
Yes - our internal guidelines state that we commit to feedback to the vendor within five working days of each viewing (excluding bank holidays and weekends).
No - in the rare situation that we recommend additional costs, we will only incur expenses on your behalf with your prior consent.
Yes - many of our clients are investors and will be interested in tenanted properties. We will need sight of the prevailing tenancy agreement as this will survive any sale.